Entrepreneurialism: Making Success Happen - Ajmal Mushtaq (Boss Pizza) #124

In this episode of CX Insider, we sit down with Ajmal Mushtaq, the CEO and founder of Boss Pizza, to uncover how he went from a law graduate and corporate career to building one of the UK’s largest takeaway operations. Ajmal shares his inspiring journey, the sacrifices he made, and how he turned a struggling family restaurant into a revolutionary pizza brand that's reshaping the food industry.

Contents:

[0:00:00] Introduction to Ajmal & Boss Pizza

[0:01:42] Career Journey: From Law to Pizza

[0:03:37] Building the Largest Takeaway Operation

[0:07:36] Launching Boss Pizza During COVID

[0:08:08] Mega-Kitchen Efficiency

[0:14:08] The Secret of Brand Success

[0:20:20] Challenges of Franchising

[0:22:31] How Tech Drives Growth

[0:41:12] Building a Winning Team

[0:42:33] Redefining Success